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About us

About Reflexsat IPTV

We sell internet television subscriptions and we help people get them working. That is the whole business, and this page explains how we go about it.

Support specialist at a desk beside a screen showing television setup steps.

What we do

Most people who contact us are not looking for technology. They are looking for the programmes they want, on the television they already own, without a dish on the wall and without a contract they cannot leave.

So the work splits in two. The first half is the subscription itself: confirming what you need, how long for and how many people watch at once. The second half, which takes more of our time, is making it work in your home — which player your particular television needs, why the picture stutters in one room and not another, what to do when a channel stops.

We would rather spend ten minutes on that second half than lose an hour to a cancellation that a clear answer would have prevented.

How we work

Four things we hold ourselves to

We do not publish numbers we cannot stand behind

You will not find a channel count, a library total or an uptime percentage anywhere on this site. Figures like those are trivially inflated and tell you nothing about whether your programme plays tonight. Ask us something specific and you will get a specific answer.

We check your device before you pay

Compatibility is the single most common reason a new subscription disappoints somebody. It takes a minute to check and it belongs before the order, not after it.

The same people answer before and after

Your setup question goes to the same place as your pre-sales question. There is no handover and no ticket number to quote back at us.

We will tell you when it is not us

Plenty of streaming problems are the device, the router or the room. Saying so is more useful than pretending otherwise, even when the honest answer is that this service is not the right fit for your connection.

What a subscription is, and is not

A subscription gives you access to a service for a fixed period, together with the details you need to configure a compatible player. It does not include the player application itself, which comes from its own developer and occasionally carries its own small charge. It does not include your internet connection, your television or your streaming device.

We are not affiliated with any television network, sports organisation, studio or streaming platform, and we do not claim to be. Where availability matters to your decision, ask us before you order.

Contact

WhatsApp is the fastest way to reach us, and you can also call +44 7868 240819. Whichever you use, it reaches the same team.

Next step

Ready to explore Reflexsat IPTV?

Browse the available subscription options, or send us a message and we will help you choose a plan and get your device set up.

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