What we do
Most people who contact us are not looking for technology. They are looking for the programmes they want, on the television they already own, without a dish on the wall and without a contract they cannot leave.
So the work splits in two. The first half is the subscription itself: confirming what you need, how long for and how many people watch at once. The second half, which takes more of our time, is making it work in your home — which player your particular television needs, why the picture stutters in one room and not another, what to do when a channel stops.
We would rather spend ten minutes on that second half than lose an hour to a cancellation that a clear answer would have prevented.